Process mapping - lesson 1

Module 2

Let’s Do Digital Team

What is process mapping?

• Can be undertaking in a very elaborate and complicated fashion.
• However, at its core, you draw a flow chart that describes a process, either current, or a new one imagined.

Why do process mapping?

• Can be used to excess and badly!
• But, it is a good tool to help think about the current problem and to help explain the current issues.
• Can help you form your new process. It can also give you a step by step guide to building your new digital implementation.
• However, beware, digitising a bad process does not suddenly make a process better!

Where do process mapping?

• You can do this on paper.
• There are several digital process mapping tools like Microsoft Visio or Moqups.

Correct consent form process

Current process

A possible process map for a NEW optimised digital consent form

A new

Remember

Digital is not always the answer

• Sometimes the answer is just doing things differently to enable better.
• Don’t think Digital Transformation, think:

Transformation to improve current processes, with the aid of Digital, if appropriate

We can spend a long time

• We could spend a long time talking about process mapping, and finding the best way to undertake a task.
• We could do a separate course on this if there is interest.
• However, let’s get building…

Digital Consent Forms